FAQ's

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Bank Account in Hong Kong

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HSBC

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Online Banking
Internet Banking
For business account
  1. Internet banking user(s) will receive the following items :
    • Internet banking activation PIN;
    • Security device (key-ring size password generator);
    • Authentication code sent via SMS (if a registered mobile number is provided in application);
  2. Internet banking user(s) can register via internet to activate the full function;
  3. To activate internet banking function, please visit [ Business Internet Banking ];
Before internet banking is activated, client can process outward payment by :
  1. Client can use written application [ Telegraphic Transfer Application Form ] to process telegraphic transfer or interbank transfer; or
  2. Use cheques to transfer money to third parties in Hong Kong;
Internet banking user guide available at : [ Business Internet Banking Start-Up Guide ].


For personal account
There internet banking registration process is divided in two parts :
  • Part 1
    1. Client should register the internet banking via [ Internet Banking Registration ] with ATM Card PIN / Phone banking PIN;
    2. Internet Banking Security Device (password generator) will send to client's corresponding address within 2 weeks;
    3. This part is for balance enquiry and internal transfer only.

    Part 2 : To activate third party or global transfer function
    1. Please download this form & sign : [ Internet Banking / Phonebanking / ATM Transaction Limit Revision Request Form ]
    2. After signerture. Please send back to HSBC to process.
 
 
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